Supplier terms may apply
Accommodation, park, transport, and activity providers may apply their own deadlines, charges, and restrictions.
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Booking terms
General cancellation and refund guidance for safari enquiries and confirmed travel services.
Overview
Cancellation and refund conditions can vary by product, supplier, date, and confirmed services. The applicable terms should be reviewed at quotation and booking stage.
What to know
Accommodation, park, transport, and activity providers may apply their own deadlines, charges, and restrictions.
The team can explain the terms attached to a specific itinerary before a booking is confirmed.
Travellers should consider appropriate travel insurance for cancellation, medical, baggage, and disruption risks.
Start planning
Share the route, dates, traveller profile, or client brief you have in mind and the team can respond with practical next steps.
Receive destination notes, seasonal planning ideas, and trade-friendly updates from the team.
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