Written confirmation
Trip details, inclusions, exclusions, payment timing, and supplier conditions should be confirmed before payment decisions.
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Secure planning
How Rift & Tide Africa approaches quote confirmation, booking information, and secure payment expectations.
Overview
Bookings should move through clear written confirmation, verified payment instructions, and careful handling of traveller information.
What to know
Trip details, inclusions, exclusions, payment timing, and supplier conditions should be confirmed before payment decisions.
Travellers and agents should use confirmed payment instructions from the team and query anything unexpected.
Traveller information is used for enquiry, quotation, booking, communication, and legal or operational requirements.
Start planning
Share the route, dates, traveller profile, or client brief you have in mind and the team can respond with practical next steps.
Receive destination notes, seasonal planning ideas, and trade-friendly updates from the team.
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